What should you do if a customer orders another drink after having too many?

When a customer who has already consumed too many drinks orders another, the appropriate course of action is to cut them off. This means refusing to serve any more alcohol to that person. The reason this is crucial is primarily related to the safety and wellbeing of the customer, as well as compliance with legal regulations regarding responsible alcohol service. Bartenders have a responsibility to ensure that patrons do not overconsume alcohol, which can lead to dangerous situations such as impaired judgement, risk of injury, or contributing to drunk driving.

Cutting off a customer demonstrates responsible bartending practices and is usually part of alcohol service training. It is important to approach the situation tactfully to maintain a respectful atmosphere. By choosing this option, the bartender prioritizes the safety of the customer and the overall environment of the establishment, while also adhering to legal obligations related to alcohol service.