What does cutting off a customer entail?

Stopping service of alcohol is an essential responsibility for bartenders to ensure the safety and well-being of their customers and the overall establishment. When a bartender determines that a customer has reached their limit in terms of alcohol consumption, it is critical to cut them off to prevent over-intoxication, which can lead to accidents, unruly behavior, or health issues.

This action is both a legal responsibility and a matter of good customer service. It helps to maintain a safe environment for all patrons. While it may sometimes lead to customer dissatisfaction, a professional bartender understands that their duty is to prioritize safety over immediate customer desires.

Other choices, such as removing drinks from the table or offering free drinks, do not align with the purpose of cutting off service, while refusal of service entirely is broader and may not specifically relate to alcohol consumption alone. Stopping the service of alcohol directly addresses the need to responsibly manage a patron's consumption.